Amplifying awe, connection and curiosity for the benefit of all

With over 25 years in museums and non-profit organizations, Mary is a passionate, joyful and strategic catalyst, helping organizations create a brighter future for the people they serve.  She recently shifted her trajectory, trading full-time museum leadership for a broader and more impactful path as a fractional CXO/COO.  She specializes in supporting museums and non-profits in cultivating exceptional and transformative teams, spaces and experiences.

Organizations Mary Has Served:

• Space Center Houston – Chief Operating Officer
• Perot Museum of Nature and Science – Chief Experience Officer
• Natural History Museum of Los Angeles County/La Brea Tar Pits – leadership positions in guest experience, education and communications over 15 years
• NASA’s Jet Propulsion Laboratory – Deputy Lead, Mars Public Engagement
• Great Lakes Science Center – Senior Vice President, Admin & Ops
• City Greater Houston Women’s Chamber of Commerce – Board Member
• Child Educational Center – Past President and Board Member
• City of Hope Cancer Research Center – Development Marketing
• Ocean Institute – Public Relations
• Fullerton Museum Center – Events
• Fullerton Arboretum – Public Relations and Administration

How Mary Helps:

• Guest Experience and Operations: Short and long-term contracts for guest experience, earned revenue optimization, and operational audits.
• Strategic Analysis: Organizational reviews and prioritization.
• Creative Partnerships: Development and implementation of new guest engagement programs

Notable Results:

• Operational and Financial Stability: With team, built back Space Center Houston to record crowds after COVID recovery.
• Revenue Generation: Implemented new pricing strategies at Space Center Houston and Natural History Museum, generating millions in additional revenue.
• Enhanced Guest Experience: Transformed food services at Space Center Houston, Natural History Museum, and Great Lakes Science Center, achieving record revenue.  Operational strategies and staff engagement to increase guest satisfaction scores.
• Creative and Strategic Planning: Reimagined exhibit strategy including for NASA’s Artemis program at Space Center Houston, implemented major infrastructure projects, and championed new organizational structure planning for five-year growth at Space Center Houston.