Full Time Customer Service and Sales Position

Job Summary:

The Sales & Customer Service Representative is the face of the company and handles all functions associated with customer service. This includes answering phones and e-mails, selling and registering clients for events, and dealing with client concerns. Must be very comfortable with computers – experience with Customer Relationship Management (CRM)  or other client database programs a plus. A friendly, outgoing, and passionate individual will excel in this job. Must love children and enjoy working with families.

Summary of Essential Job Functions:

  • Provide prompt and accurate replies to voice and electronic messages.
  • Answer phones and on-site client inquiries.
  • Document client interactions and sales opportunities in CRM according to established procedures.
  • Utilize documented sales processes and abide by documented office procedures.
  • Use good judgment to address issues as they arise while relying on managers when confronted with unusual issues.
  • Attend and participate actively in meetings.
  • Have reliable car available for getting to work on time (public transportation not available)
  • Attend annual CPR/First Aid certifications or complete equivalent training.
  • Handle children behavior issues and parent concerns with a level head and firm, yet compassionate response
  • Be able to navigate a busy environment where prioritizing actions is constantly necessary

Must be able to pass CORI / SORI background checks.  We offer multiple growth paths within the organization for fun, creative people. Our company promotes from within for those who are interested in a career.  We will provide all the training you require.  Paid vacation and sick leave provided as well as 401K and health insurance.

Please apply below.

  • *Does not include bonuses or benefits
  • Please provide details on your experience in sales and sales training.
  • Please provide details on your experience in various types of computer software - especially client database.
  • *Please copy and paste your resume along with a pertinent introductory letter. Thank you.
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